PRIVACY POLICY

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

This Privacy Policy describes the policies and procedures of South Florida Produce, LLC. on the collection, use, and disclosure of your information when you use the Service, and informs you about your privacy rights and how the law protects you.

We use your personal data to provide goods and services to you. By providing your information, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions
Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Company (referred to as either "South Florida Produce” or “the Company", "We", "Us", or "Our" in this Agreement) refers to South Florida Produce LLC, located in Immokalee, Florida, United States.
• Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
• Country refers to Florida, United States.
• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to South Florida Produce, accessible from https://www.southfloridaproduce.com
• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• Phone number
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Social Security Number
• Birth Date
• EIN/TIN
• Contact Names, titles, positions

Usage Data Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies We use cookies and similar tracking technologies to track the activity on our Service and store certain information. The technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Use of Your Personal Data The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with Us through the Service.
• To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage Your requests: To attend and manage your requests to Us.

Disclosure of Your Personal Data 

• SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes."

Security of Your Personal Data The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED

Text Messaging Policy

Compliance with RingCentral and Carrier Guidelines

South Florida Produce utilizes RingCentral for SMS/MMS messaging services. We are committed to delivering high-quality services while preventing spam, phishing, and fraudulent messages. In alignment with RingCentral's Terms of Service, Acceptable Use Policy, CTIA guidelines, and carrier-specific codes of conduct, we adhere to the following practices:

Opt-In/User Consent for SMS/MMS Messaging

Express Consent Required: Before sending any SMS/MMS message, we must obtain your express consent. Implied consent is insufficient except in direct response to a received message. Consent must be actively given for each campaign or message type, with marketing or promotional messages requiring prior written consent.

Obtaining Consent: Consent can be given through a web form on our website, where it is clearly indicated that by submitting the form, you are opting into SMS/MMS messages from us. Alternatively, you can provide consent by sending a direct message to our specified number found on our Contact page.

Double Opt-In: We highly recommend and utilize a double opt-in process to confirm your consent via SMS, thereby validating your phone number.

Opt-Out and Managing Preferences

Easy Opt-Out: You can opt out of receiving SMS/MMS messages at any time by replying with "STOP" or "UNSUBSCRIBE" to any message you receive from us. Instructions for opting out will be included in every message.

Opt-Out Management: We track and manage opt-out requests diligently to ensure that those who opt out do not receive further communications.

Messaging Policies and Restrictions

Message Limits: We adhere to RingCentral's guidelines of sending no more than 50 messages per originating number per minute. For higher volume needs, we engage RingCentral's High Volume SMS solution.

Prohibited Campaigns and Content: We strictly avoid sending messages related to prohibited campaigns such as loan advertisements, credit repair offers, work from home advertisements, and others outlined by RingCentral and carrier policies.

Content Monitoring: Our messages do not engage in or promote illegal activities, adult content, violence, hate speech, or include misleading links.

Automated Messaging Compliance for Automated Messages: Automated SMS/MMS messaging is conducted only through numbers linked to a TCR campaign designed for such messages. We ensure express, logged consent for automated and promotional messages, including clear opt-out instructions in each message.

Carrier Fees and Restrictions

Responsibility and Compliance: We are responsible for adhering to all policies, regulations, and laws related to SMS/MMS messaging. Failure to comply may result in reduced message deliverability, service suspension, or termination, in addition to potential fines and penalties.

Data Privacy and Security

Commitment to Privacy: Your phone number and the content of your messages are protected and used solely for the purpose of sending you the agreed-upon messages. Our practices are in full compliance with our Privacy Policy, ensuring the security and privacy of your data.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This updated privacy policy for South Florida Produce includes all the necessary components tailored to your company's details and the requirements of modern data protection standards. Make sure to replace placeholder URLs and company details with your actual data.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email at info@southfloridaproduce.com
• By phone at 239-944-8511

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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